Refund policy

Personalized Return & Exchanges Item Returns

At BROdenim, we take pride in creating personalized items tailored to your preferences. Due to the custom nature of these products, all sales are final, and no refunds can be accepted. Please ensure that your order details are correct before confirming, as we want you to be completely satisfied with your unique purchase. If you have any questions or concerns, don't hesitate to reach out to us at hello@brodenim.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective or damaged. You have 7 days to get back to us after delivery with any issues.

Exceptions / non-returnable items
Certain types of items cannot be returned, like, custom products (such as special orders or personalized items).